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Player’s withdrawal try delayed because of document things.
Following the investigation the evidence suggested that the user starred the newest demonstration kind of the video game. The ball player of Chile considering documents to pass through the fresh KYC a great day ago, however, their membership was not confirmed but really. The brand new local casino replied and you can stated that it expected yet another file to own verification as finished.
Player is struggling to be sure the girl membership.
The fresh Complaints People advised determination and verified the newest resolution of your own problem. The player of Quebec had been wishing over 1 month to have a withdrawal even with his account are vogueplay.com our website completely verified and having properly withdrawn in the past. He’d called help several times concerning the prolonged decelerate, but no action ended up being drawn. The brand new Grievances Team intervened, and you can after correspondence to your gambling establishment, the fresh player’s detachment demand try processed effectively.
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Pro disputes file verification decelerate.
Athlete averted addressing our question plus the ailment is actually denied. The player out of Germany are enduring the newest verification techniques, which includes put off the girl 400€ payout while the Summer several, 2023. Despite entry all the required data files, she still has not been verified. The gamer out of Alberta had expected a withdrawal lower than two days before submitting it problem.
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- The gamer away from Poland got expected a detachment prior to submission it criticism.
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